Hacker Lab Policies, Rules, Terms, & Conditions
Hacker Lab's Membership Agreement documents the rules and policies members must agree to and abide by.
All parties using the makerspace must read, agree to, and abide by Hacker Lab's Makerspace Rules.
All membership purchases are final.
Unless otherwise stated, Hacker Lab Memberships are recurring payment plans that will automatically renew at the end of the payment term
Recurring memberships may be canceled at any time if there are no outstanding contracts or commitments. Customers with outstanding contracts or commitments must fulfill the terms of their contract or commitment before canceling their recurring membership.
Recurring memberships must be canceled no less than 5 days before the next billing due date or one additional membership term may be charged.
We understand that circumstances sometimes arise that mean you won't be able to attend a class you have signed up for. If you believe you are going to be late or miss a class, please let us know at least 48 hours before the start of class, and we will gladly give you a class credit.
If for any reason Hacker Lab cancels the class, the instructor can’t make it, or required materials don’t arrive in time you will be gladly offered a class credit or refund.
All single-day class purchases are final. If you are unable to attend Cancel at least 48 hours in advance of the start of class for class credit. There is no class credit available if you do not call prior to 48 hours before the start of the class.
Please arrive at least 15 minutes before your class time. If you arrive after class has started, you may not be permitted to participate and your class fees will not be credited or refunded.
We require at least 48 hours notice of cancellation to issue class fee credit. Please call us if you believe you are going to be late or miss class.
While at Hacker Lab, members may park for free in the paved parking lot in front of the building, or in the gravel lot along the south side of the building. Do not park outside of designated parking spaces. If parking is full, short-term street parking is available with posted limits.
Hacker Lab reserves the right to cancel any class for any reason. Students enrolled in a class which is canceled will be notified by phone or email if a valid phone or email address has been provided. Students enrolled in a canceled class will be offered a refund or an account credit that may be applied toward registration for any other class.
Classes with fewer than 2 signups may be cancelled by Hacker Lab.
|General Questions & Customer Service||[email protected]|
|Class Information||[email protected]|
|Events, Venue, & Bookings||[email protected]|
|IT & Technical Issues||[email protected]|
|Makerspace & Equipment support (Sacramento & Rancho Cordova)||[email protected]|
|Makerspace & Equipment support (Rocklin)||[email protected]|
|Contact via Phone, M-F 10am-6pm||1-916-514-7044|